Privacy policy.

This privacy notice tells you what to expect us to do with your personal information.

  1. Contact details

    1. Email

support@videauxgames.com

Videaux Games,
company number 15648431.
England, UK
145 Dyke Road, Brighton, Bn3 1TJ.

  1. What information we collect, use, and why

This privacy notice details how “we” (Videaux Games) collect, use and share your personal data when you play Roll Fumble (the “game or the “service”). Videaux Games will be referred to as “we” or “us” throughout the rest of this notice.

We collect or use the following information for the operation of customer accounts and guarantees:

  • Names and contact details

  • Account information, including registration details

We collect or use the following information to comply with legal requirements:

  • Contact information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

  • Account information

  • Customer or client accounts and records

  1. Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

  1. Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for legal requirements are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

  1. Where we get personal information from

  • Suppliers and service providers

  1. How long we keep information

We retain your personal data only for as long as necessary, considering the purpose for which it was collected. When determining the appropriate retention period, we assess factors such as the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing the data and whether those purposes can be achieved through other means, as well as any applicable legal requirements.

  1. Who we share information with

    1. Data processors

Epic Games

This data processor does the following activities for us: Provides the online services.

We have a joint controller relationship with Epic Games. We process your personal information with that joint controller for the following reason: They gather the data..

  1. How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

  1. Last updated

29 January 2025